Refund Policy

All sales are final. Premium purchases are generally non-refundable once paid, except in the limited situations described below.

No refund is generally available after activation. Once Premium access, subscription benefits, or purchased credits have been activated on your account, they cannot be reversed retroactively, except for duplicate charges, billing errors, or failed delivery caused by a bug on our side.

Subscriptions, Premium access, and credits cannot normally be transferred between accounts. If you used the wrong email at checkout, contact smainpcy@gmail.com and we may help move access to the correct account when possible, provided the purchase has not been materially used or abused.

Duplicate or accidental charges are fully refundable within 14 days of the charge.

If Premium access, subscription benefits, or purchased credits are not correctly applied to your account within 24 hours because of a bug on our side, we will either fix the issue or refund you in full, at your option.

Email smainpcy@gmail.com from the address tied to your account and include:

• The email on your Dodo Payments receipt
• The email tied to your ContentX account
• The approximate date of purchase
• A one-line reason so we can improve

We aim to respond within 2 business days. Approved refunds are returned through the original payment method using Dodo Payments. Bank posting can take 5 to 10 business days depending on your card issuer or bank.

For refund questions or transfer requests, contact smainpcy@gmail.com.